Refund policy

Refund Policy

We want you to be happy with your purchase from NUVARA. If you are not fully satisfied, you may request a return or refund under the following conditions:

• Requests must be made within 14 days of receiving your order.

• Items must be unused, unworn, and in their original packaging.

• To start a return, contact us at nuvaraproducts@gmail.com with your order number and reason for return.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5-10 business days.

• Shipping costs are non-refundable unless the item arrived damaged or defective.

For damaged or defective items, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.